Financial institutions rely on network infrastructure to operate --without fail-- every minute of every day. Network status awareness is vital to branch and corporate operations and achieving high-level customer satisfaction and retention. Partner with us to identify and resolve network and hardware problems before they affect operations.
Ventus is your single resource for monitoring every aspect of network infrastructure from endpoint to endpoint. Attain consistent, high levels of network availability with Genesis™, our robust web-based network monitoring and management tool.
| Ventus Genesis™ For Visionary Network Monitoring | |
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Web-based network monitoring and management platform with network-specific views Secure, user-friendly portal and dashboard display for all network management functions Proactive MB plan alerts to prevent overages Customizable network performance reporting and benchmarking Concise graphics with multiple views into network health Innovative views into network health and equipment status Seamless integration with existing network monitoring systems and any service provider Instant message industry-certified network engineers 24x7 remote network plan and device management |
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Ventus Technical Support delivers the support capabilities that simplify and enhance network operations for your IT staff and users.
Our 24x7, state-of-the-art Ventus Technical Support Center is staffed with our highly skilled and US-based Ventus Technical Support Team to deliver exceptional customer service. Tiered support and well-defined escalation procedures assure rapid response and resolution to hardware and network issues. Multi-language support simplifies assistance for all users.
All Ventus team members understand the network backbones, equipment, and carrier networks used by financial institutions. They are adept at answering complex network support questions from users, installers, and IT managers.
Assure network availability with a broad range of monitoring capabilities:
